Privacy policy

1. Who we are

OB1 is operated by [COMPANY NAME] Pty Ltd (ABN [YOUR ABN]). In this policy “OB1”, “we” and “us” mean that company.

2. What we collect

We collect the information you give us and the information created when you use OB1.

• Account details: name, email, mobile number and company details.
• Project information: addresses, plans, documents, costs, programs, photos and messages.
• Contacts you add, such as trades, suppliers and clients.
• Device and usage information, such as browser type, app version and sign-in history.

3. How we use it

We use personal information to provide OB1 and to support you.

• To create and run your projects.
• To send notifications, emails and SMS you have asked for.
• To answer questions through the AI Supervisor.
• To keep OB1 secure and to fix problems.
• To meet our legal obligations.

4. Who we share it with

We do not sell personal information. We share it only with service providers that help us run OB1, and only as far as they need it.

• Supabase: database and file storage, hosted in Sydney.
• Stripe: payments.
• Resend and Twilio: email and SMS delivery.
• Firebase: push notifications.
• Google Maps: address search and maps.
• Our AI and voice providers: to answer AI Supervisor questions and read answers aloud.

5. The AI Supervisor and your documents

When you ask the AI Supervisor a question or upload a document, the relevant project information is sent to our AI provider to produce the answer. [Confirm with your provider: whether it is used to train models and how long it is retained.]

6. Where it is stored

Your project data is stored in Australia (Sydney). Some service providers may process limited information overseas. Where they do, we take reasonable steps to make sure it is handled in line with the Australian Privacy Principles.

7. How long we keep it

We keep your information while your account is open. When you delete your account, deletion waits 30 days so you can change your mind, and the information is then removed, except where the law requires us to keep it.

8. Your rights

You can ask us for access to the personal information we hold about you and ask us to correct it. You can also delete your account from Settings in the app.

9. Cookies

The website and web app use cookies and similar storage that are needed to keep you signed in and to remember your settings. [List any analytics tools you add.]

10. Changes to this policy

We may update this policy. If the changes are significant we will tell you by email or in the app before they take effect.

11. Contact us

For any privacy question, use the contact details in the box below.